The Review Score for a nursery, schools, companies dealing with special needs education, nannies, child-minders, tutors, colleges & universities, sports establishments, camps, and companies working in the education sector is based on User Reviews. The review system is based on the star system. Maximum stars are 5 (which would be the highest score) and minimum is 1(which would be the lowest score). There are different parameters to review: care, learning, staff, management, safeguarding, facilities, resources, cleanliness, activities, food, and value for money.
Maximum score displayed on the listing would be 5 (excellent) and lowest would be 1 (poor). Example calculation of the review score: If a company has received 0 – 5 stars, 2 – 4 stars, 1 – 3 stars, 1 – 2 stars, 0 – 1 star. We would be adding the number of reviews received: 0+2+1+1+0 = 4 We would be multiplying the number of reviews with the stars: 5 x 0 = 0, 4 x 2 = 8, 3 x 1 = 3, 2 x 1 = 2, 1 x 0 = 0 and total is coming to 13 Now we will divide 13/ 4 and the score would be 3.25
We receive 100% of Reviews through website submission.
We only accept/publish Reviews that are submitted by parents/individuals responsible for a child (cannot be submitted anonymously) and comply with our Content Standards (eg do not contain allegations of negligence, abuse or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews submitted to care providers so that they may submit a response to be published with the review.
The Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Reviews.
If you have any feedback or require further information on our reviews, please email info@nurseriesandschools.org
Our website nurseriesandschools.org allows users and third parties to post comments and ratings of care providers experiences (“Reviews”). The primary purpose of these Reviews is to help potential parents to find the right nursery. The Reviews also provide parents with an opportunity to provide feedback to nurseries and for nurseries to use this feedback to make improvements.
The views, comments and opinions expressed in the Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Reviews. All Reviews are left in accordance with our terms and conditions.
1) Publish Immediately. The Review will be published and email sent to reviewer and to the contacts of the care provider saying the Review is live.
2) Publish adding a response to the Review. The Review Team verify the response to ensure they abide by the terms of the Review Policy and then the Review will be published with an email sent to the reviewer and to the contacts of the care provider saying the Review is live.
During the moderation process, your personal details may be used by us or passed on to the organization you are reviewing in order to contact you for the purpose of verifying/responding to your review.
We reserve the right to edit and alter Reviews to ensure that the Review complies with our Review Policy. As a general rule, we will only edit Reviews to remove names from the content of the reviews and to correct spellings or basic grammar.
We will try to publish as many Reviews as we can but cannot guarantee that all Reviews will be published and we may reject a Review with or without giving reasons for such rejection.
We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 10 days for them to be Published or deemed non-compliant with our Review Policy.
The Review Team verifies all Review Responses before publication to check they comply with the Content Standards. For the avoidance of doubt, Review Responses must not reveal specific personal information about the reviewer, the resident/service user or a third party (e.g. the person’s diagnosis or treatment) as this may breach data protection legislation (unfair processing of personal or sensitive personal data) and would also be likely to breach the care provider's duty of confidentiality to the reviewer or child/service user. Review Responses must be submitted within 6 months of the submission date of the relevant review. We try to verify all Review Responses within 3 working days but we cannot guarantee this.
Reviews of care providers can only be submitted by parents/individuals responsible for a child who attends the nursery.
Reviews are not accepted from:
People under 16 should get permission from a parent or guardian before posting on our site.
Reviews must not:
Be defamatory or capable of bearing a defamatory meaning (for example specific or generalized allegations of abuse or material negligence) or other serious accusations of criminal actions or other wrongdoing (for example fraud, theft, or
We take a neutral stance in factual disputes between care providers and reviewers as there is no reliable way to discern who's right about a particular experience. If a care provider disagrees with the reviewer over the experience, we recommend that the care provider writes a reply to the review telling their version of events so that website users can see both perspectives.